FAQ

When will my wallet ship?

We’re currently accepting pre-orders for our Labor Day Sales drop. Wallets are expected to begin shipping in late September 2025. You’ll receive tracking info via email as soon as your order ships. Pre-orders are guaranteed to ship within 60 days of purchase. Delivery within 75 days or money back.

 Is the 20% Labor Day discount already applied?

 Yes — the 20% Labor Day discount is automatically applied at checkout. No code needed.

Where are J-Armor wallets made?

 Our wallets are currently produced in both the USA and overseas as we scale production. Our goal is to transition to 100% U.S.-based manufacturing by November 1st, 2027.

What’s your return policy?

We accept returns within 14 days of delivery. Wallets must be unused and in original condition.

Please note: Return shipping cost is the responsibility of the buyer.

To initiate a return, email us at info@j-armorwallets.com with your order number and reason for return.

How can I contact customer support?

 Shoot us an email anytime at info@j-armorwallets.com — we typically respond within 24 hours on weekdays.

Where can I follow updates and product drops?

 Stay in the loop on product news, launches, and discounts here:

Instagram: @j__armor

LinkedIn: J-Armor

We post regular updates, behind-the-scenes content, and launch announcements primarily on instagram and Facebook. 

Do you ship internationally?

Yes — we currently ship to Canada and the United Kingdom. Orders usually arrive in 1–3 weeks. Shipping costs are flat-rate and shown at checkout.

Do you offer any warranty?

 Yes — all wallets come with a 14-day craftsmanship guarantee. If something isn’t right, let us know and we’ll make it right.

Do you offer bulk, military, or first responder discounts?

We’re working on programs for military members, veterans, and first responders. Stay tuned by following us on social or emailing us to get early access when it goes live. Email Info@J-Armorwallets.com and we are happy to help with bulk discounts.